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Mental Health Billing Specialists

Located in New York, serving Providers Nationwide

Increase Revenue Today

(888) 553-4038

About Us

Service Second to None

Psychiatric Billing Office, Corp. (P B O) is owned and operated by Janice Jerome, who has over 15 years hands on experience in Mental Health billing and Practice Management. P B O, is always keeping updated on the latest changes with Mental Health Billing, while staying HIPAA Compliant. We use a 100% web-based software system, that is made specifically for Psychiatrists, Therapists, and other mental health care professionals.  PBO, stays current with new technology in the mental health field.  We have experience in both TMS therapy billing and Telemedicine treatment.   With both our knowledge and experience, we guarantee success and increased revenue with your practice.


We provide professional and affordable services to clients throughout the US. Leave the worry out of the equation by taking advantage of our Expertise in Mental Health Billing, by letting the experts handle it. We’d love the opportunity to work with you and show why our exceptional service sets us apart from the rest of the field.  With our experience, and knowledge, you should call today to find out how we have helped other practices increase their revenue.


Our Services

Complete Billing Services for Private Practice Providers and Facilities

With a wide range of services that suit your every need and requirements, our team has the know-how and expertise to get done what you need done.
As a professional Billing Company we provide the following services that are all included in our low monthly fee.

Insurance and Payments Processing

Attention to Detail

Claims are entered, audited for any potential conflicting coding or ANSI 5010 formatting issues, and submitted for processing on a daily basis. 99% of claims are submitted electronically to ensure the payer receives the claim within 24 hours of submission.
Posting Insurance Payment through ERA (Electronic Remittance Advice). We download ERA's from insurance websites, or uploaded from our clearinghouse into our software system, where payment is correctly posted, with saving time and going paperless. Posting EOB's (Explanation of Benefits) manually through our system, after you mail, fax, or email them to us.

Demographic Entry and Patient Billing

Always Prepared

Demographics and Charge Entry: Maintaining correct and accurate patient information is an essential element of medical billing. Our experienced and knowledge to Psychiatric Coding, including what pays with correct add on codes entered accurately to ensure claims get processed correctly and paid on a first claim submission.
Patient Statements and Balance Billing: Professionally printed statements are sent to patients with balances on a monthly basis. Includes envelopes and stamps at no extra charge for you. Included is a dedicated phone line for all billing inquires.

Reporting and Follow Up

Expert Service

Accounts Receivables Follow-up: Both Insurance and Patient Aging reports are followed up on a constant basis, to make sure no claims slip through the cracks of common denied claims, such as timely filing, no authorizations, etc. Keeping you updated on any unpaid patient balances, and how you would like to handle. We can refer to a collection agency in our area.
Management Reporting: Each practice will receive a monthly report of all the billing and collection performance from the prior month. All practices upon request can ask for specific reporting on a monthly basis.


Psychiatric Billing Office has years of experience with all Commercial, Government, and private insurance companies, specifically plans that are carved out to Mental Health.  Below are just a few.

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Increase Revenue and Cash Flow

With a wide range of services that suit your every need and requirement, our team has the know-how and expertise to get done what you need done.

Cost Analysis
For many practices, the outsourcing decision boils down to one factor: cost. 

Benefits to Outsourcing

  • Focus on Patient Care: Physicians cannot be efficient at providing excellent patient care if they are bogged down by the financial side of the running a practice.

  • Reduces Billing Errors: Experienced, and  professional, we can ensure that your claims are accurately submitted in a timely manner.

  • Saves Money: By outsourcing your medical billing, you could save thousands of dollars in annual salaries and benefits; office supplies, and purchasing, upgrading and maintaining billing software and computer equipment.

  • Improves Cash Flow: Using Psychiatric Billing Office Services, allows a continuous, steady flow of claims going out and cash coming in. A steady cash flow is important for your bottom line and the success of the medical office. 

  • Ensures Billing Compliance: PBO stays up-to-date on the latest changes in regulations and requirements in order to maintain compliance and ensure the submission of clean claims.

  • Increases Revenue: With the reduction in overhead costs, the timely submission of medical claims and the increased reimbursements, a higher profit is another advantage outsourcing can provide to the medical office.

Save Money

No extra charges for Postage, paper, HCFA forms, envelopes, or a separate phone line/extension for the billing department.

Enrollment Forms with Insurance Companies to submit claims electronically.

Reduce Expenses

Reduce Hardware/Software Expenses. P B O uses a web based software vendor that is used only for Behavioral Health care Practices, which is included with our services.

(Scheduler and EHR program can be purchased from the same vendor by the practice/provider)

Reduce Payroll Expenses. No more sick/vacation time paid to an employee. We only get paid when you do.

Patient Questions

Eliminate the Provider/Patient discussions about billing statements. Our office supplies a dedicated phone line and / or HIPAA compliant Email, for your patients to call for any questions or concerns about their statements.



Frequently Asked Questions


Most of your Questions will be answered here...Please feel free to call (631) 615-5011


How would I send my billing information to you?

You can send all necessary information to our office, either by standard mail, HIPAA compliant email, or fax.

What information do you need, in order for you to get started sending claims?

1 Patient Demographic information, including diagnosis code.
2 Insurance information (copy of front and back of card).
3 Appropriate CPT and diagnosis codes

How long is the setup process, and how often to I send the billing to you?

It can take up to 7-14 days, depending on the size of the practice to be fully set up.
You can send billing as often as you choose. We recommend daily or weekly.

Do I have to use the same software you use?

No. You can continue to use your own EHR system, while we work on your claims in our system. We can do all your billing from our state-of-the-art software, where we can run you multiple monthly reports, so you can keep track of the progress of P B O's billing for your practice. If you choose to use the same software, there is a charge for using the Scheduler and EHR modules. Psychiatric Billing Office, uses an Internet based software system that is designed specifically for Psychiatrists, Therapists, and other mental health providers.

How do we report co pays and insurance payments to your office?

Patient payments, such as co pays, can be reported on the Day Sheet. Any insurance payments, or mailed patient payments, we would need a copy of the EOB, (if we do not receive it already electronically) and patient payment mailed or faxed to our office, so we can record payments that have been received to your office. This keeps all account balance current.

Do you obtain authorizations, and keep track of?

The provider's office staff, or provider is responsible for retrieving authorization. We can however keep track of how many visits were used.

How often do you mail patient statements?

We send patient statements every month. Unless the providers office would like it sent bi weekly, which is asked upon request.

If necessary, Can you refer patients to an outside Collection agency?

Yes. P B O works with an outside collection agency. Usually 3 statements are mailed, then a soft collection letter is mailed. This can be customized upon the provider request.

Is there a long term contract?

P B O  works on a month to month basis.

Do you have references I can call?

Psychiatric Billing Office, has excellent references that you can call prior to agreeing to work together. Psychiatric Billing Office, encourages our future clients to hear what our present clients have to say about our services.

Is Psychiatric Billing Office, Corp HIPAA compliant?

YES! Psychiatric Billing Office, Corp. uses a state of the art web based software system where both your practice and your patient information is stored and secured.

Health Information Privacy

The Office for Civil Rights enforces the HIPAA Privacy Rule, which protects the privacy of individually identifiable health information; the HIPAA Security Rule, which sets national standards for the security of electronic protected health information; the HIPAA Breach Notification Rule, which requires covered entities and business associates to provide notification following a breach of unsecured protected health information; and the confidentiality provisions of the Patient Safety Rule, which protect identifiable information being used to analyze patient safety events and improve patient safety.

We Want to Hear From You

Get Started Today!!! Contact Psychiatric Billing Office, Corp. today.


PO BOX 596
Centereach, NY 11720



(631) 615-5011  Toll Free (888) 553-4038


(631) 865-5110

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Andrew Compaine MD

I have only good things to say about Janice and Psychiatric Billing Office. It was because of my EHR, Valant, that I was pointed in her direction. Over the past several years, she has impressed me with her thoroughness; professionalism; and, her responsiveness to any questions of mine or of my patients. With PBO, I can be sure that I'm maximizing my receivable income and that I have clear records each month of any past due balances; insurance payments (broken down by carrier); and, patient payments.  Janice keeps me up to date on any sessions that are being denied and about referral authorizations that are due so that I can address those issues in a timely manner. PBO is very familiar with Valant software and with Janice, my appointments are all sent out as claims within a few dates and all of the payments I receive are carefully entered and tracked on my EHR package. Janice Jerome's work is simply excellent, and I highly recommend her services.

Dr. Thomas Volker

I have been using PBO for the last several years.  I have been completely satisfied with services provided by Ms.Jerome and her team.  Finding the right billing company can be a challenge especially for someone like me--a solo private practitioner.  Look no further--STOP and sign up with Psychiatric Billing Office!!  It was one of the best decisions I have made for myself and business.  I have a number of different client payer sources--medicaid, private insurance and Employee Assistance Program contracts.  Ms. Jerome and her team bill all of these programs quickly and efficiently.  PBO sends out bills monthly to clients who have a balance and they have helped me increase revenue by over 50%!

Jeanette Schneider PhD MD

Kudos for Janice Jerome and Psychiatric Billing Office

I am extremely pleased with the great service Janice has provided in billing for my practice. Her expertise has been extremely valuable- she has found services that had not been billed and streamlined the billing aspects of my practice, a real boon for someone with minimal business skills !!!

I have found Janice thorough, efficient and a pleasure to work with – I highly recommend Janice and the Psychiatric Billing Office.